Why This Course?

Persuasive communication is an essential skill for auditors at all levels, and is one of the 10 core skills recognized under the IIA’s Global Competency Framework for Internal Auditors. Undeniably, high-quality audit reports are a key communication tool to successfully elicit management action, and communicate crucial messages to executives and board-level readers.


In this course, you will learn to inquire and understand that it is vital to appreciate the larger picture of the audit findings in relation to the business risk and impact along with the required control practices before putting their thoughts in systematic writings to convince their management. Often, the internal auditors are only interested to communicate their thoughts without considering views from the business or how the audit findings could or have impacted the business (with clear proof), leaving them in a weak position to articulate effectively to convince the management.


Learning Outcomes

Learn the best practice in structure, format and content of the Internal Audit Report

Use a consulting mind-set and approach in developing and presenting the IA Report

Ability to apply and feature COSO Control elements in discussing audit issue in the Internal Audit Report

Improving insights and foresight in discussing and presenting audit issues

Understand the importance of recognizing the business and governance aspects in an audit issue

Learn to construct Audit Observation / Finding using a systematic flow of thoughts and structure

Learn to ‘connect the dot’– Ability to articulate and relate audit issues to key focus and pursuit of the business from the eyes of the senior management

Improved skills in summarizing key audit issues for Executive Summary reporting


Embracing 2021: Key Risks and Challenges for Businesses and Assurance Functions

Best Practice: Internal Audit Report Format, Structure and Content

Consulting Mindset and Approach

Audit Finding and Audit Issue

Root Cause Analysis

COSO 2013 (Integrated Internal Control): Where do we feature COSO 2013 in the Internal Audit Report?

Differentiating Audit Finding and Audit Issue

Writing Findings that Matter to the Management

Creating More Impact: Focus on ‘Real Impact, not ‘Perceived Impact’

Choosing the Right Words and Sentences to Create a Constructive Tone

Emerging Types and Formats of Audit Report

Key Features and Adopting ‘Consulting Approach’ in Presenting

How Risk and Risk Management Elements Featured in the Report

Correctly Identify Root Cause for each Audit Issue

‘Audit Recommendations’ is Outdated!


Introductory Price Plan

On-Demand Animated Learning


  • Animated videos (Special link to access)
  • Reading materials (pre-course)
  • Learning reinforcement for individual modules
  • Quizzes and tests (post-course)
  • FOC LIVE Q&A session with the trainer (post-course) 
  • Summary report for quizzes and tests (post-course)
  • Course completion certificate
Individual: RM

Live Webinar


  • Live Webinar session (including case studies and Q&A session)
  • Reading materials (pre-course)
  • Learning reinforcement for individual modules
  • Quizzes and tests (post-course)
  • Summary report for quizzes and tests (post-course)
  • Course completion certification

*There will be short breaks and lunch allocated at appropriate intervals

Individual: RM



  • Face-to-face learning (including case studies and Q&A session)
  • Reading materials
  • Learning reinforcement for individual modules
  • Quizzes and Tests 
  • Summary report for quizzes and tests (post-course)
  • Course completion certificate
Individual: RM
Individual RM RM RM
Group Price Structure
No. of Participants Fee Per Participants
(On-Demand Animated Learning)
Fee Per Participants
(Live Webinar)
Fee Per Participants (Classroom)

For groups more than 20 person, please email us at hello.learninghub@centegy.com.my

Trainer's Profile

Steven Yee is a professional member of the IIA (Institution of Internal Audit) Malaysia and MICPA (Malaysian Institute of Certified Public Accountants). He obtained his professional training in the Assurance and Business Advisory unit of PwC Malaysia from 1993–2003. He is the founder and Managing Director in Centegy Governance Consulting Group, a boutique consulting firm that provides a range of Governance, Risk & Control (GRC) Assurance services to corporations in the ASEAN region.

Steven has headed various IA, Risk and Compliance functions in different industries with reporting lines to Board Audit & Risk Management Committees and CEOs over the past 15 years. Through his practical experience and passion, he brings an appreciation of the disciplined approach and innovation required to deliver consistent and insightful assurance results to the clients. Steven is also a seasoned and enthusiastic trainer on GRC related subjects in the region and is a panel trainer with the IIA Malaysia since 2005.

Related Courses

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Internal Audit Report Writing “8 Key Aspects for Improved Communication, Impact and Assurance”

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    Malayan Banking Berhad (3813-K)

    Ground Floor, Wisma Sime Darby, Jalan Raja Laut

    50350 Kuala Lumpur, Malaysia (SWIFT CODE: MBBEMYKL)

    Bank a/c no: 5142 9913 1738 (Centegy Governance Advisory Sdn Bhd) 


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